Privacy Policy


At, we recognize the importance of privacy and are committed to maintaining the confidentiality of your personal information. This Privacy Policy outlines the practices we employ to protect your privacy, including how we collect, use, disclose, and store the information you provide to us through our website. By accessing and using, you agree to the terms and conditions of this Privacy Policy. We understand that health-related information is particularly sensitive, and we have instituted stringent measures to ensure that your personal data is treated with the utmost care and security.

Information Collection

We collect information from our users at several different points on our website. The data we collect includes, but is not limited to, personal identification information such as name, email address, postal address, and telephone number. We may also collect health-related information that you voluntarily provide, such as your medical history, conditions, treatments, and medication details. Additionally, our website may utilize cookies and similar technologies to enhance your user experience and to gather analytics data, which enables us to improve our services. All information is collected with your consent and is necessary to provide you with our services and to communicate with you effectively.

Use of Information

The information we collect is used to personalize and enhance your experience on We use your data to respond to your inquiries, provide you with information about medications and supplements, and offer support related to the services we offer. We may also use your information for internal purposes, such as conducting research, analyzing usage trends, and improving our offerings. We are committed to using your information in a manner that respects your privacy and only for the purposes for which you have provided it to us.

Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may disclose your information to third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than to assist We may also disclose information when legally required to do so, to comply with a judicial proceeding, court order, or legal process served on our website.

Security Measures

We have implemented a variety of security measures to maintain the safety of your personal information. Our website is protected with encryption, firewalls, and secure server software to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security but pledge to promptly notify you in the event of any security breaches.

Your Rights and Choices

You have certain rights regarding the personal information we hold about you. You can request access to your information, correct any inaccuracies, or ask for deletion of your data. We provide you with options regarding the collection, use, and sharing of your information and will respect the choices you make. It is our policy to retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Contact Information

If you have any questions or concerns about our Privacy Policy or the information we hold about you, please do not hesitate to contact us. You can reach out to our Privacy Officer, Caspian Ostermiller, via email at [email protected]. Alternatively, you can send a postal mail to our official address: National Gallery of Victoria, 180 St Kilda Rd, Melbourne VIC 3006, Australia. We are committed to working with you to obtain a fair resolution to any complaint or concern about privacy.